Support

Worry-Free Support

As your website team, we take responsibility to keep your site up and running. Our support line is open 9:00am – 5:30pm to fix urgent issues, and we offer maintenance plans to ensure your website is regularly updated and secure. We are here for you for the long haul from updates to hack prevention and recovery.

Need help immediately?

Call us now!

Lewis Media Group support hotline: (503) 217-4226

Or email us at: Support@lewismediagroup.net

Basic Maintenance

$39/month
  • Fast Hosting
  • WordPress Updates
  • Theme Updates
  • Plugin Updates
  • SSL Certificate
  • 1 Free Site Move
  • 1 Email Account
  • 24/7 Site Monitoring
  • Preventative Security Measures
  • Weekly Backups
  • Dedicated Support*

Keep It Running

$69/month
  • Fast Hosting
  • WordPress Updates
  • Theme Updates
  • Plugin Updates
  • SSL Certificate
  • 1 Free Site Move
  • Up to 5 Email Accounts
  • 24/7 Site Monitoring
  • Preventative Security Measures
  • Weekly Backups
  • Dedicated Support*
  • Up to 5 Hours Hack Recovery
  • 15 Min. Monthly Credit**

Maintenance Plus

$119/month
  • Fast Hosting
  • WordPress Updates
  • Theme Updates
  • Plugin Updates
  • SSL Certificate
  • 1 Free Site Move
  • Up to 10 Email Accounts
  • 24/7 Site Monitoring
  • Preventative Security Measures
  • Daily Backups
  • Dedicated Support*
  • Up to 10 Hours Hack Recovery
  • 30 Min. Monthly Credit**

Maintenance Pro

$249/month
  • Fast Hosting
  • WordPress Updates
  • Theme Updates
  • Plugin Updates
  • SSL Certificate
  • 1 Free Site Move
  • Up to 10 Email Accounts
  • 24/7 Site Monitoring
  • Preventative Security Measures
  • Daily Backups
  • Dedicated Support*
  • Up to 15 Hours Hack Recovery
  • 60 Min. Monthly Credit**
  • Annual Web Strategy Meeting
  • Annual Performance Audit

*via Phone / Email (9am-5:30pm Weekdays). Billed hourly.
**Good for up to 3 years with rolling expiration. Can be used towards support specialist time.